Sep 08, 2021
5 Pitfalls to Avoid When Implementing a Fleet Software
Finding and implementing a proper fleet software seems like an easy task - and it can be, but you have to be aware of everything it brings.
Fleet management software is meant to simplify fleet management and help you stay on top of any improvements or issues you should be aware of. This way, you’ll be able to keep your vehicles in working order, but more importantly, you’ll ensure that your employees aren’t putting their lives at risk by using faulty equipment.
But, before you run off and purchase the first fleet software you can find, you must know what to avoid during implementation. So, let’s see what are the 5 key pitfalls you should avoid if you’re implementing a fleet management program in your company.
Not Including Your Employees in the Process
Even though fleet software is meant to help you manage your fleet - it’s also going to help you manage your employees and drivers. And you may think that just choosing the software and letting your employees know is the easiest way of going about this, but it’s not.
If you want to avoid potential issues with the software you’ve selected - you need to involve your employees in the process. Include everyone who will use the fleet software in some kind of way. They should all test different software options, and let you know their thoughts and concerns.
This process will ensure that you’ve selected software that will fulfill all the needs your organization has, without causing costly software replacements and delays in your business.
Not Having a Change Management Strategy
Maybe you’ve never used fleet management software, but you’ve had to use something to track your fleet’s schedule, maintenance, fuel, etc. You could have been using Excel or Sheets for this purpose - and these work great for someone who doesn’t have a lot of vehicles. But, if your fleet is expanding, tracking everything manually and through a spreadsheet isn’t really viable.
So, once you finally decide to implement fleet software, you should be ready to manage this change. You need to create a clear strategy that outlines everyone’s roles in this process, and set up expectations for steps needed for implementation, as well as goals for each implementation phase.
You should also be aware of how your and your employees’ daily activities will evolve due to this change. Therefore, you need to make sure that your team isn’t resetting any new tools, and that they’re ready to learn something new.
Not Testing Multiple Different Solutions
There are tons of great fleet management software solutions out there. Some are more affordable than others, some are easier to use, while some have more advanced features than others. And each of the companies you run into will claim to have the best fleet maintenance software.
This is why you should take your time to research your options in greater detail. Start by creating a list of non-negotiable features - these are the options your preferred software must-have, like fuel tracking or parts inventory. After that, set up your expected budget and start researching.
Find at least three to five tools that fit your requirements and take them for a test drive. Involve your employees as well, so that all of you can determine whether a specific fleet software is good for the way you work or not. Take a week, two, however long you need to make sure that your software of choice has all you need before making a final purchase.
Not Setting Goals for the Fleet Software
The fact that you’ve found and installed the best fleet maintenance software won’t magically solve issues you might have, or improve your business in any way. You need to keep working even after you’ve selected the perfect tool.
Think about what are the goals you want to achieve with the fleet software - this will help you determine what tool is the best for you, but it will also help you keep your team on track after the software is installed.
Your goal should be directly tied to what you’re looking to accomplish with your business - lower costs, increase vehicle productivity, etc. And once you set these goals you need to find the key metrics that relate to them. With good fleet management software, you can track the costs of anything related to your vehicles and have an easy solution to track any changes.
Not Giving Enough Time for Employee Training
You need to make sure that your team members understand the software completely before you start using it regularly. Everyone involved in the process needs to go through some kind of training in order to understand how and why you’re using fleet software.
Some companies, like AUTOsist, offer training materials right on their website, others might offer in-person or online courses which can help your team get a grip of the tool you’re using.
Whichever route you choose - making sure your team has the knowledge to do their job is the key to getting the most out of the fleet software you’ve selected. If your employees aren’t comfortable with the tools they’re using, you could be facing delays and possible mistakes that are costly for your business.
To recap, you need to make sure that:
- Your employees are involved in the process,
- You have a solid change management plan,
- You test multiple different solutions for fleet management,
- You’re setting the appropriate goals and tracking the right metrics; and
- You’ve provided your employees with enough training.
And if you still aren’t completely comfortable with taking the first step towards simpler fleet management - make sure you contact us and we’ll be happy to help you with any questions you might have.