How do I assign users and admins?

To add users to your account, you can click on any vehicle of your choice, then click on the “User Assignments” icon located in the top right area. Once your on the user assignments dashboard, you can assign users by the entire Garage, folders(if you have folders setup), or by a specific vehicle. You can select the “Assignments” button either on the Garage, Folder or on the vehicle itself and click on “Add New Assignment”. This will allow you to enter in the email of the user you want to assign and make them administrators if you want to. If you want to assign a user to all vehicles or folders, its best to assign the entire Garage. After they have been assigned in the user assignments area, you can have all your users create a free account either through the app or on the web portal here: https://autosist.com/portal Once they sign up, they will automatically see the vehicles you assigned to them in the Garage. Be sure they sign up with the same email that you assigned to them in the User Assignments area.

How do I move vehicles/assets into different folders?

1. Click on the folder you want the vehicle/asset to move to 2. Click the small pencil icon that shows up next to the folder name 3. Select the vehicle/asset you want to move into the folder from the list of vehicles on the right hand panel that shows up 4. Click save and the vehicle/asset will then move into that folder Please note this can only be done via the web portal.

How do I customize inspection forms?

You can create as many custom inspections as you want. Simply click on the drop down menu in the top right corner of the web portal and then click on “Inspection Template Editor”.

Can you link with GPS Trackers?

Yes, we have an open API that can link with pretty much any GPS provider out there and can update the mileage into AUTOsist real time. Please contact us for more information on how we can get that set up for you.

How do Reminders work? How do I set one?

You can set reminders and recurring reminders by date and/or odometer. You will get both a push notification and email notification of the reminders you set. Here is a brief tutorial on how it works: https://youtu.be/XcbavwS75mM

Do my records “Sync” across multiple devices? How does it work?

Yes, all your records will sync automatically across any device. The beauty about AUTOsist is that its cloud based. This means that you can access your records anytime, across any device. No matter what device or operating system you have, you can always access your records when connected to the internet. Everything is tied to the email that you signed up with. If you would like to share your records between family/friends/employees, simply use the same login credentials and anyone can manage the account.

How can I change the tracking metrics? (i.e. Kilometers, Hours, Liters, and Currencies)

AUTOsist is a global app and you an change your metrics easily. Simply click into any vehicle on your garage page and select the tools icon located in the top left corner of the app. Click on “Vehicle Settings” and you will be able to change your metrics. For the web portal, you can change it by clicking the “settings” icon next to the vehicle details and picture.

Can I export my records?

Absolutely! You can export your records in multiple ways. Either via the “Export / Backup Data” tool found within our web portal, or through the Service History Report tool. To export your data through the web portal, select the icon in the top right area named “Export / Backup Data”. You will be able to export all your data via Excel as well as have the option to export all the images you have attached to your records as well for backup. You also have the option to export all your services records via the “Service History Report” found in the tools icon in the top left corner of the app. Simply click into any vehicle on the garage page and select the tools icon in the top left corner, then select “Service History Report”. The Service History Report is a compilation of all your records you have stored on the AUTOsist app in the “Service” section. The report is sorted by the date/mileage and can be sent via email in PDF format. This is a great report to run for future buyers to prove that you took care of your vehicle. Here is a brief tutorial on how it works on the app: https://youtu.be/QyNkTnXbttk

Can I import my records into AUTOsist?

Yes you can! You can import vehicle details, service, and fuel records automatically into AUTOsist using our import tool (CSV/EXCEL Format). To access this tool, login via the web portal here and then select the drop down menu where your email is listed in the right corner, and select “Data Import Tool” then follow the instructions on the screen.

Can I transfer my receipts or other records to anyone else?

Yes, you sure can! There is tool that allows you to transfer your vehicle to anyone you please. Here is a brief tutorial on how it works in the app: https://youtu.be/BzfhC4ZV8kM You will be able to select what records you would like to transfer by entering the email address of the person you are sending to. If they are not an AUTOsist member already, we will send them an email to notify them to download AUTOsist and accept the records. Please note that we will NEVER transfer any of your records stored in the GloveBox section.

Where should I store records that are not vehicle specific (i.e. Drivers license, AAA card, etc)?

These files should be stored under the “Personal Docs” tab in the Glovebox section. This will allow you to access these records across multiple vehicles and will not be deleted when you delete a vehicle. You should store vehicle specific docs like registration and title in the “General Docs” tab. These files will be deleted if you delete your vehicle.

What happens to all my records when I delete a vehicle?

When you delete a vehicle, all your records are deleted except for records located in the “Personal Docs” tab in the Glovebox section. Files stored here will stay in your account and should NOT be vehicle specific (i.e. Drivers license, AAA card, etc)

Can I email my records stored on the app? What format does it email in?

Absolutely! All individual records are emailed in JPEG or PDF format.

I forgot my email or password / I want to change my email or password

If you forgot your password, you can go here to reset it: http://autosist.com/portal/login/forgot_password. Please email us at admin@autosist.com if you would like to change your email.

Can I search easily through my records?

Definitely – When you add a record, you should put keywords in the Title and/or the details section. For example, if you have a receipt that you did an oil change, brakes, and maybe a new exhaust. You would want to put those keywords in the Title and/or details of the receipt when so that when you search, it will find those key words.

How secure are my records/data?

We take the security of all the data you input into AUTOsist very seriously. There are multiple levels of security to protect and back up your records/data over our secure infrastructure, including: AES 256 Bit Encryption Secure Socket Layer (SSL) Daily Backups (Automatic) User generated backups (Select “Export / Backup Data” within the web portal)

Does AUTOsist cost anything?

AUTOsist allows you to manage 1 vehicle free with limited cloud storage. If you would like to manage more vehicles and want more cloud storage space, there is a small fee that you need to pay. We have special plans for our fleet customers and you can learn more about those plans by clicking here.

Fleet Device Health Checks Managers Should Not Ignore

Name: AUTOsist
Brand: AUTOsist
Rating: 4.7 (114 reviews)

Miya Bholat

Aug 19, 2026

Key Takeaways

Installed does not mean operational. A device can remain powered while reporting delayed, incomplete, or incorrect information.
Small inconsistencies are often the first warning. Location gaps, mileage differences, and missing diagnostic codes can appear before complete device failure.
ELD problems start a regulatory clock. Drivers must report a malfunction within 24 hours, and carriers generally have eight days to correct it.
Camera health must include footage retrieval. An online status icon does not prove that usable footage is being recorded and stored.
A short recurring check prevents long blind spots. Weekly exception reviews and monthly physical checks usually provide enough coverage without creating unnecessary work.

What Counts as a "Device" in Your Fleet's Data Stack

The device layer includes the physical hardware installed in or connected to a vehicle. This usually means GPS and telematics units, ELDs, road facing or dual facing dash cams, and sensors that capture engine, temperature, tire, fuel, or equipment data.

These devices can fail independently of the vehicle. A truck may start, run, and complete every assignment while its telematics unit reports an old location. A camera may show as connected while saving corrupted clips. An ELD may display duty status while generating unresolved diagnostic events.

Understanding how fleet telematics devices collect and transmit data helps managers separate a hardware problem from a cellular, platform, installation, or asset assignment problem.

Common device categories include:

GPS units reporting location, speed, routes, and utilization
ELDs recording driver duty status and hours of service
Dash cams capturing road and driver facing video
Engine sensors reporting fault codes and operating conditions
Auxiliary sensors monitoring temperature, doors, tires, or equipment

Why Device Health Gets Overlooked While Vehicle Health Gets All the Attention

Most fleets already have a mature preventive maintenance routine. Oil changes, inspections, tire work, and service intervals have owners, schedules, and escalation rules. Device health often has none of those controls.

The usual assumption is that once hardware has been installed, it will keep working until someone receives an offline alert. That leaves a blind spot between installation and total failure. During that period, a device may report only part of the data, attach records to the wrong asset, or reconnect often enough to avoid an offline warning.

Asset records deserve attention during every investigation because unclean asset records can make fleet tracking fail even when the physical device is functioning correctly.

Early Warning Signs a Telematics Device Is About to Fail

Modern fleet hardware is generally reliable. The purpose of a health check is not to treat every device as suspect. It is to identify the small number of failures before they remove operational visibility.

Watch for these early signals:

Intermittent location gaps on vehicles that are actively moving
Data arriving several hours later than expected
Missing engine diagnostic codes on vehicles with known warning lights
Mileage totals that stop changing or increase abnormally
Repeated disconnections from the same device or vehicle
Camera events appearing without retrievable video

A wrong location does not automatically mean hardware failure. Incorrect installation, duplicate records, reassignment mistakes, and stale identifiers can all make tracking data appear under the wrong vehicle.

Comparison of location, mileage, engine data, and ignition status to identify a device issue

Compare several data points before escalating. If location, mileage, engine data, and ignition status all stop together, a power or connectivity issue is likely. If only one field looks wrong, investigate that data source first.

What It Actually Costs When a Device Fails Silently

A silent failure creates costs because managers continue making decisions as if the data were complete. Dispatch may send the wrong vehicle. Maintenance may miss mileage based service. Payroll may investigate an inaccurate trip. A claims team may discover that no video exists after a collision.

Delayed reporting also changes the problem from a device issue into an operational issue. The consequences of delayed fleet data during dispatch show why connectivity health should be reviewed before teams rely on live status.

ELD Malfunctions and the FMCSA Clock You're Working Against

Under 49 CFR 395.34, a driver must provide written notice of an ELD malfunction to the carrier within 24 hours. The driver must reconstruct the current 24 hour period and the previous seven consecutive days when those records are not already available, then continue preparing paper records until the ELD returns to compliance.

The carrier must correct the malfunction within eight days of discovering it or receiving the driver's notice, whichever happens first. An extension request must reach the appropriate FMCSA Division Administrator within five days after the driver's notice.

An ELD check should therefore confirm more than detection. Managers need evidence that diagnostic events were assigned, investigated, cleared correctly, and documented.

A Dark Dash Cam at the Worst Possible Moment

A camera can look healthy in a dashboard while its lens is blocked, storage is corrupted, or requested footage cannot be downloaded. The failure may remain invisible until a collision, complaint, or insurance claim creates an urgent need for video.

A 2026 Gallagher report on construction fleets states that some commercial auto carriers require camera based or telematics systems to secure coverage. The same report cites 2.9 million dash cameras in United States fleet vehicles during 2021. Requirements remain policy specific, but an inactive camera can affect coverage eligibility or renewal terms where an active program is part of underwriting.

Managers using fleet dash cameras for incident evidence should test footage retrieval, not rely only on the online indicator.

Building a Routine Device Health Check Into Your Fleet Workflow

Run the following workflow weekly for exceptions and monthly across the full fleet. Assign one owner so unresolved issues do not disappear between operations, safety, IT, and the device provider.

Review connectivity logs. Identify devices that are offline, reconnecting repeatedly, or reporting less frequently than their normal pattern.
Confirm asset assignments. Match device serial numbers, vehicle numbers, VINs, and driver assignments before treating unusual data as a hardware problem.
Cross check mileage. Compare the reported odometer with a manual reading or recent service record. Investigate differences that exceed your fleet's accepted tolerance.
Test location and ignition reporting. Select several active vehicles and compare current location, ignition status, and recent movement with dispatch knowledge.
Retrieve camera footage. Request a recent clip from each sampled camera and confirm that the image, timestamp, storage, and viewing direction are usable.
Review ELD and sensor diagnostics. Confirm that open events have an owner and that previously resolved events are actually cleared from the device.
Record the result and next action. Mark each device as healthy, monitor, or escalate, then set a due date for every unresolved item.

AUTOsist can support this process by keeping GPS tracking devices and vehicle assignments connected to consistent asset records rather than maintaining a separate device list.

A Simple Device Health Log Fleet Managers Can Start Using This Week

Use this table as a starting schedule, then adjust the frequency for vehicle utilization, compliance exposure, and device criticality.

Device type	What to check	How often	Red flag that means escalate
GPS unit	Connection, location, ignition, asset assignment	Weekly	No current location after confirmed vehicle use
Telematics unit	Mileage, engine hours, fault codes, data delay	Weekly	Several data fields stop or disagree with the vehicle
ELD	Malfunctions, diagnostic events, driver notice, resolution	Daily exception review	Confirmed malfunction or unresolved compliance event
Dash cam	Connection, lens view, timestamp, clip retrieval	Weekly sample	Footage cannot be retrieved after a known trip
Engine sensor	Reading consistency and fault transmission	Monthly	Vehicle warning exists but no device code appears
Auxiliary sensor	Temperature, door, tire, or equipment reading	Monthly	Repeated impossible values or missing readings

Mileage checks become easier when managers compare device reports with a consistent trip and mileage tracking record rather than relying on memory or isolated dashboard values.

When to Escalate a Device Issue vs When to Just Monitor It

Monitor a problem when it is brief, isolated, and self correcting. Escalate it when the failure affects compliance, safety evidence, repeated operational decisions, or multiple data streams.

The following conditions usually justify immediate escalation:

A confirmed ELD malfunction or unresolved diagnostic event
Missing camera footage after a collision or safety event
No GPS data from an actively used vehicle
Repeated power loss or reconnection on the same unit
Mileage differences large enough to affect maintenance scheduling
Several devices failing in the same location or installation batch

A single delayed point, one short cellular gap, or a temporary sensor value may only require monitoring. Document the time, vehicle, and result, then check whether it repeats under similar conditions.

Example decision showing whether to escalate or monitor a device issue

Do not close an issue simply because an alert disappeared. Teams already struggle when fleet tracking alerts are repeatedly ignored. Closure should mean that the device reconnected, its data is current, and the affected function has been tested.

Where drivers perform routine inspections, a digital vehicle inspection process can include visible checks for loose hardware, blocked camera lenses, damaged cables, and warning indicators.

Frequently Asked Questions

How often should fleet device health checks be performed?
Fleet managers should review device exceptions weekly and complete a broader health check monthly. ELD malfunctions and devices connected to active incidents require immediate review.
How can a fleet manager tell whether a GPS device is failing?
A GPS device may be failing when an active vehicle develops repeated location gaps, delayed updates, missing ignition changes, or mileage that no longer matches the physical odometer.
Does an online dash cam status prove that it is recording?
No. An online status confirms connectivity but does not prove that the lens is clear, storage is working, timestamps are correct, or footage can be retrieved.
What must a driver do when an ELD malfunctions?
The driver must notify the carrier in writing within 24 hours, reconstruct required duty records when necessary, and use paper records until the ELD is restored to compliance.
When should a fleet device issue be escalated immediately?
A device issue should be escalated immediately when it affects ELD compliance, collision footage, active vehicle location, maintenance mileage, or several critical data fields at once.